Have paid entire training 14 session fees a week back and had got confirmation of beginning the session today. Despite confirming again in the morning, the trainer has not come. Now I get a phone call that the trainer will be replaced. Great that it's done, but what about the delay in service? I've been expecting the trainer since morning for which i had to change a lot of day course to accommodate. Will wait for the new trainer, if this experience continues I'll demand for entire refund with interest from you guys.