Have paid entire training 14 session fees a week back and had got confirmation of beginning the session today. Despite confirming again in the morning, the trainer has not come. Now I get a phone call that the trainer will be replaced. Great that it's done, but what about the delay in service? I've been expecting the trainer since morning for which i had to change a lot of day course to accommodate.
Will wait for the new trainer, if this experience continues I'll demand for entire refund with interest from you guys.
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Kuddle
Hello Pet Parent,
We apologise for the inconvenience caused. We assure you that moving forward, you'll face no challenges with the training program. You can reach out to us anytime using our in-app support.
Thanks for choosing Kuddle for your pet's training.